Our services during the Coronavirus Covid-19 Pandemic
We’ll keep you updated with any changes and the latest guidance on this page. Please be reassured that we’re continuing to look after families and arrange funerals, and we are here to help you through this difficult time.
Please be assured you can contact us 24 hours a day, 7 days a week.
Making and Arranging a Funeral
We are now able to make funeral arrangements in person, preferably at our Wideopen office. If you are unable to get to the office we can visit you in your home. Of course if you would prefer or if you are currently self isolating, arrangements can still be made over the phone or by video conference.
There are no longer any restrictions on the number of people that can attend at the crematoriums but we do ask you to please consider limiting attendees to your loved ones funeral to members of the immediate family who are not in any of the high-risk categories and are not self-isolating.
Families can opt to live stream the service so those family members and friends who sadly could not attend can still feel part of the service. Although live streaming our moment to say goodbye feels unfamiliar and maybe a little impersonal, the technology is in place and provides a risk-free alternative to social gatherings.
Ashes collection at most crematoria is now restricted to funeral directors. We can look after ashes at no cost and where local we are able to deliver ashes to your doorstep. Free “unattended” scattering of ashes at the crematorium is always available.
Our limousine is now available and has been fitted with a screen so that there is no contact between you and the driver. Because of this we can only allow 6 people in the car instead of 7. Please be assured that a full clean of the limousine will take place before and after each funeral.
Registering the death
At present local registrars are conducting all appointments over the phone. They will then forward the death certificate to the relevant parties. Please call us for more information.
Please be reassured that we’re continuing to look after families and arrange funerals, and we are here to help you through this difficult time.